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Authentic handicrafts from Senegal
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International Shipping with DHL
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Satisfaction Guaranteed or Your Money Back
Frequently Asked Questions
Vous livrez partout dans le monde?
We deliver anywhere in mainland France via DHL within 48 to 96 hours
We also ship via Colissimo or Mondial Relay: a more economical option with a delivery time of 5 to 15 days.
Shipping costs and delivery times?
We ship all our products from
in Dakar, where they are manufactured.
La livraison est de 35€ par DHL , gratuite à partir de 250€ d'achats en France Métropolitaine par DHL express pour un délai de 48H à 96h
IL y'a l'option économique par Colissimo ou Mondial Relay à partir de 20€ en France Métropolitaine pour un délai de 5 à 10 jours.
How do I return an item if I don't like it or if it's defective?
If you are not satisfied with the item, you have 14 days to return it to us in its original packaging and in perfect condition. It must not have been worn or washed. Once we have received and inspected the item(s), we will process your exchange or refund within 3 days, depending on the payment method used when you placed your order.
You can email us directly at soa@sistersofafrika.com or contact our customer service team by phone or WhatsApp at +33664130562 to receive instructions and the return shipping address.
You are responsible for the return shipping costs, even if shipping was free at the time of your order.
Even though items are shipped from Dakar, Senegal, we make returns easy by allowing you to send them back to Sisters Of Afrika France, so that customers living in Europe and North America don’t have to pay additional shipping costs.
How are your products made?
Nous sommes spécialisées dans le tie & die et
tous ses dérivés, développons nos propres
designs, nos propres tissus ce qui rend nos produits uniques et
distingués. Pour cela nous travaillons avec des
femmes teinturières exceptionnelles qui utilisent des techniques artisanales héritées de plusieurs générations. Le tout confectionné dans nos ateliers à Dakar et livrés dans le monde entier.
