At our workshops in Dakar, Senegal.

We ship all our items from
Dakar. The exception is when we run promotions
with Colissimo shipping for €10 to
mainland France. We consolidate
orders and ship them from France via
.

We deliver to all locations served by DHL, with the exception of certain high-risk countries listed at
, where delivery is possible but costs significantly more for recipients, as noted at
.

Burkina Faso, Mali, Niger, Ethiopia, Eritrea,
Democratic Republic of the Congo, Lebanon, Libya, Central African Republic, Somalia, Sudan, Zimbabwe.

Yes, we offer exchanges and accept returns. If you’re not satisfied with the item, you have 14 days to return it to us in its original packaging and in perfect condition—unworn and unwashed. Once we’ve received and inspected the item(s), we’ll process your exchange or refund within 3 days, depending on the payment method used when you placed your order.

You can email us directly at soa@sistersofafrika.com or contact our customer service team by phone or WhatsApp at +33664130562 to receive instructions and the return shipping address.

You are responsible for the return shipping costs, even if shipping was free at the time of your order.

Even though items are shipped from Dakar, Senegal, we make returns easy by allowing you to send them back to Sisters Of Afrika France, so that customers living in Europe and North America don’t have to pay additional shipping costs.